30 day zero-risk guarantee:

All purchases are protected by a 30 day risk-free money back guarantee, which starts from the time you receive the product (or download links are issued.)

If, for any reason whatsoever, you're not happy with your purchase, just contact customer support and let us know and we'll refund your order in full.

Note: If you have purchased a physical product, you will need to send return the product to our US or UK address before a credit is issued.

Time-limited, low-cost trials (i.e $1 for 10/14 days, etc) are exempt from refund. However, any subsequent subscription fees come with the same 60 day money-back guarantee.

You agree to these terms by placing your order:

By shopping with us today, you acknowledge and agree to the terms contained on this page. Please read this page in its entirety.

General terms applying to all orders:

Who you're buying from:

You are purchasing from SelfDevelopment.net, a trading name of White Cliff Computing Limited. Registered in the United Kingdom, company # 03725881.

Our registered office address is:

Suite 15735
145-157 St. John Street
London
United Kingdom
EC1V 4PW

Who processes your payment:

Your payment will be securely processed and invoiced by PayPal, our billing provider of choice.

You can elect to pay by credit card directly on this page, or in some cases, use PayPal's cart for additional billing options such as paying with an existing PayPal balance or another credit card type.

VAT / sales tax:

If you provide a billing address within the European United, VAT will be applied to your order at the current UK rate of VAT (the location of our company), which is 20%.

If you are purchasing as a VAT-registered business, it is your responsibility to claim back the VAT as is appropriate in your jurisdiction.

Delivery:

For digital purchases, a download link will be sent to your order e-mail address containing access details within 5 minutes following your order.

For CD and physical products, your order will be sent to our supplier instantly and your package will be dispatched within 24 hours.

Delivery times are 5-7 days within Europe, 10-14 days to the United States, and 21-30 days for the rest of the world.

Refunds are credited in the same currency as your original order.

How to contact us:

Live support:

Click 'Live Help' on the order form for instant access to our customer support managers, 24 hours per day, 7 days per week.

By e-mail:

Send an e-mail to [email protected] and a new ticket will be created. Tickets are typically responded to within one business day.

By telephone:

Call us toll-free (within the US) on 800-461-6701 for an answering service.

Order customizations:

Following your order, you may be presented with the option to customize your order by adding upgrades or additional products.

You may accept any recommended product by clicking the appropriate option. Product charges will be shown clearly on the screen, and will be billed to the same credit card you used to make your purchase today.

If your card declines, or you are paying by PayPal, you will be presented with the appropriate option to complete your order.

Product upgrades are optional and you are not required to make any additional purchases. You can click 'no' (or the equivalent option) to decline any recommended upgrade.

Free trials / $0 orders:

If we offer a free trial or $0 charge on any particular product, your card will be authorized for $1 to ascertain a valid payment method. This amount will automatically be voided.

Free/low-cost trials automatically bill your card after the trial period for the amount stated clearly on the order page, unless you contact customer support at least 2 business days prior to the renewal period and elect to cancel.

Time-limited trials (e.g. $1 trials, etc)

If you elect to take out a time-limited, low-cost trial to any of our products... for example, a $1 trial for 10/14 days, you acknowledge that your trial fee is non-refundable.

In many cases, we incur costs with shipping and/or product support that far exceed the cost of your trial, in the hope that you'll want to continue with the product after the trial period is over.

You may elect to stop any further billing / cancel your subscription by e-mailing support on [email protected] at least 2 business days before your subscription rebills.

If for any reason your cancelation request is not placed in time, and subsequently you are billed, we will immediately cancel and refund the charge the next business day.

Recurring charges:

Products that have recurring charges will be clearly stated on the order form.

Rebillable products are charged automatically to the same payment method you use today, at the stated interval.

Liability disclaimer:

BY SUBMITTING YOUR PURCHASE TODAY, YOU AGREE TO TAKE FULL RESPONSIBILITY FOR ANY USE OF YOUR PURCHASE. NO RESULTS ARE GUARANTEED FOR ANY ONE INDIVIDUAL. RESULTS DEPEND ON A VARIETY OF FACTORS ACCORDING TO THE PRODUCT, THE INDIVIDUAL USING THE PRODUCT, AND THE CIRCUMSTANCES IN WHICH THE PRODUCT IS USED. NO MEDICAL, LEGAL, OR FINANCIAL RESULTS ARE PROMISED OR OFFERED. IF YOU PURCHASE A PRODUCT THAT HAS A MONEY-MAKING ELEMENT, YOU ARE SOLELY RESPONSIBLE FOR APPLYING THE PRODUCT IN A WAY THAT PRODUCES A POSITIVE RESULT. RESULTS WILL VARY AND ARE NOT TYPICAL - YOU MAY LOSE MONEY IN ANY BUSINESS OPPORTUNITY, EVEN IF YOU FOLLOW THE INSTRUCTIONS. NO STATEMENTS HAVE BEEN EVALUATED BY THE FTC, FDA OR ANY OTHER GOVERNMENT BODY. NO PRODUCT WE SELL IS INTENDED TO PREVENT OR CURE ANY DISEASE. THIRD-PARTY OFFERS, RECOMMENDATIONS OR OFF-SITE LINKS WE PROVIDE FROM TIME TO TIME ARE THE RESPONSIBILITY OF THE RESPECTIVE COMPANY OR PUBLISHER. WE ACCEPT NO LIABILITY FOR FAULTY OR MISUSED PRODUCTS, OR ANY ELECTRICAL OR TECHNOLOGICAL FAULTS THAT MAY OCCUR IN RELATION TO OUR WEBSITE, SERVER HARDWARE OR SOFTWARE, OR ANY OTHER EQUIPMENT THAT MAY OTHERWISE RENDER DOWNTIME, PRODUCT INAVAILABILITY OR ERRONEOUS HARM TO YOU OR THE COMPUTING HARDWARE YOU USE.

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